Customer Help
Our happiness team is always here to assist.
Commonly asked questions
Orders and Delivery
Once you complete your purchase, you’ll receive an email confirmation with your order details. The account details will also be sent to your email instantly.
For security and privacy reasons, we cannot provide account details prior to purchase. However, each product listing includes a detailed description of the account and its features.
If you don’t receive your account within a few minutes of payment, please:
- Check your spam/junk folder for the email.
- Contact our 24/7 customer support team with your order ID for assistance.
We only ask for the minimum details necessary to process your order, such as your email address for delivery. Your privacy and data security are always our priority.
No, there are no hidden fees. The price you see at checkout is the final amount you pay.
Yes! Each account type offers a variety of plans or features. Simply choose the one that suits your needs from the available options listed.
If you’re looking for a specific type of account not listed on our site, contact our support team. We’ll do our best to accommodate your request.
All accounts are tested and verified before delivery. You’ll receive detailed instructions on how to log in and use the account. If there’s an issue, reach out to support for a quick resolution.
If you have problem with your order
Return Policy
We do not accept exchanges for any account once the purchase has been completed. Please double-check your selection before finalizing your order.
Refunds will only be provided under the following circumstances:
- The account delivered does not match the product description.
- The account credentials provided are incorrect and cannot be resolved after verification.
- The account is inaccessible due to an issue on our end.
Refunds will not be issued if:
- You change your mind after the purchase.
- The account is blocked, suspended, or banned due to actions taken after delivery (e.g., violating terms of service, sharing login details).
- You fail to follow the login instructions provided.
For accounts with a guaranteed validity period:
- If the account becomes non-functional within the guarantee period due to an issue on our end, we will provide a replacement or refund.
- Beyond the guarantee period, no refunds or replacements will be offered.
To request a refund, contact our support team at admin@bingevault.com with your order details and a description of the issue. Refund requests will be reviewed within 48 hours.
All sales are final, except in cases where the issue falls under our refund eligibility criteria.